The banks will waste your time

What with the Halifax and now the Co op bank, I have wasted 8 weeks farting about trying to secure the most basic of banking facilities.

In the case of the Co op they won't accept that just because some large institutions like the DVLA have one letter of my post code different from the one on their data base, I do not exist. Neither will they accept that their data base might be incorrect, so the original proofs of address I have sent which would be acceptable anywhere else, are not acceptable to the Co op.

I am now back to square one and in desperate need of a basic bank account in which to deposit benefit cheques to pay stuff like rent etc.

I have already e mailed and telephoned several banks who will not answer the question durectly as to whether it is their policy to grant basic facilities to an undischarged bankrupt.

In each case they refer the enquiry to the local branch, which is a total cop out, as there are very few high street banks who's policies are made at branch level so, this suggests to me that they are deliberately wasting people's time, especially as it is nigh on impossible to telephone a high street branch directly these days.

My next line of enquiry will be the Post Office, so check back here soon...